Shipping policy
Shipping Policy
At Scafhold, we're committed to getting your order to you as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
- Once your order has been dispatched, you'll receive a confirmation email with tracking information (where available).
Shipping Times
Estimated delivery times:
- United Kingdom: 2–5 business days
- Europe: 5–10 business days
- International: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, weather, or courier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
We may offer free shipping promotions from time to time, which will be clearly displayed on our website.
Tracking Your Order
If tracking is available for your shipment, you'll receive a tracking number via email once your order has been dispatched.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Scafhold cannot be held responsible for delays or lost parcels caused by incorrect or incomplete address information.
Lost or Delayed Parcels
If your parcel appears to be delayed or has not arrived within the estimated delivery timeframe, please contact us and we'll do our best to assist you.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team:
Email: hello@scafhold.com
We'll be happy to help.